Contact
Getting hold of us
Four addresses rather than one, so the message that needs answering quickly is not behind the message that does not.
Generalthekemjet@kemjet.org
Questions about the product, using it at your organisation, or anything without a better home.
Securitysecurity@kemjet.org
Vulnerability reports, and anything about a compromised account. Terms are on the security page.
Acknowledged within three working days
Privacyadmin@kemjet.org
Data protection requests: access, correction, erasure, portability, objection.
Answered within one month
Careersthekemjet@kemjet.org
Introductions, even while there are no open roles.
Elsewhere
Already using KemJet
If something is broken, the workspace has a help page with what each discipline does and what its limits are, and Palba can usually say why a run failed. If it cannot, write to us and include the run id.